Whether you are a leader, employee, volunteer, or in a relationship of any kind, you are aware of the power of communication, positive and destructive. Not only are communication methods more numerous, but meaning and influence generate from speaking tone, words used, urban slang, expressions, GIF’s, emojis, all CAP lettering, all small lettering, inclusion of information, omission of data, and avoidance of contact. It all carries meaning. The opportunities for message misunderstanding, sarcastic and inappropriate responses, and destroyed relationships are constant and often, you do not even realize the impact. Time to learn what to expect, what to own, and ultimately realize healthier relationships-personally and professionally. Presenter: Barbara Wichman Free to all.